Answers to the questions we get asked most about booking, payment, cancellation and getting in touch.
Add what you like to "My Trip", then send your trip to us on WhatsApp. That's a booking request, not a final confirmation - our team reaches out right after to confirm the details and payment.
No. There's no online payment on this site at any stage - every booking is confirmed and paid for directly with our team after you reach out on WhatsApp.
Prices shown on the site are estimates and may change based on ticket availability and season. The final price is confirmed with you directly on WhatsApp before any payment.
Cancellation depends on the service - attraction and tour tickets are usually non-refundable once confirmed, while yacht/car rentals and packages have clearer refund windows. See our full cancellation policy.
All cancellations and changes are handled directly via WhatsApp at +971501526113.
Dubai and Abu Dhabi - attractions, tours, packages, transportation, and yacht/car rentals across both emirates.
Arabic, English and Hebrew - switch language from the top of the site at any time.
Absolutely, we have dedicated packages and coaches for groups and corporate events. Contact us for a special quote.
The fastest way is WhatsApp at +971501526113, email at info@isdubai.online, or our contact page.
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